Privacy Policy

NSTORY PTE. LTD. ("we", "our" or "NSTORY", “NEON”) is committed to protecting the privacy of all visitors who access our website or services. Please read the following privacy policy which explains how we use and protect your information. While visiting our website, or placing orders, you agree to this privacy policy.

When you visit the Website or make an order through the Website, we may collect from you include your name and identification information such as your contact information such as your address, email address or telephone number, date of birth and financial information such as credit card numbers, debit card numbers or bank account information.
We generally do not collect your personal data unless it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after you (or your authorised representative) have been notified of the purposes for which the data is collected. However, do note that we may not be able to provide some of our services or accept payments without the required information.

Your information will enable us to provide you with access to the relevant parts of the Website and to supply the services you have requested. It will also enable us to bill you and to contact you were necessary concerning our services.
We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services.
You agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc.) as well as by e-mail. Third parties process information such as credit card payments and provide support services related to payments for us. Third parties also help us analyse the information we collect so that we can administer, support, improve and develop our business and services to you. In addition, we may need to provide your information to any restaurants ("Partner Restaurants") that you have placed your order with. By submitting your personal data, you agree to this transfer, storing or processing. We may disclose your Personal Data to third party service providers, agents, and other organisations we have engaged for the purpose as described above. You agree that we may allow carefully selected third parties, including marketing and advertising companies, our affiliates, and associates, to contact you occasionally about services that may be of interest to you. They may contact you by telephone, SMS as well as by e-mail. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We take steps to protect your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption and the use of privacy filters to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.
You should be aware, Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website. we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

To make the visit of our Website attractive and to enable the use of certain functions, we use so-called cookies on various pages. Without cookies most websites would not work, that include NEON. The cookies necessary for NEON to work allow us to add items to your basket and create an order. Failure to accept cookies may limit the functionality of our website.

We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

All comments, queries and requests relating to our use of your information are welcomed. please contact us at:
#13-04 Eon Shenton, 70 Shenton Way, Singapore079118